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PagerDuty

With 650+ integrations, PagerDuty is a leader in digital operations management. A cloud computing company specializing in a SaaS incident response platform for IT departments.

Why PagerDuty?

In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real-time and bring together the right people to fix problems faster and prevent them in the future.

PagerDuty empowers the right action when seconds matter. With unique AI and machine learning capabilities, the PagerDuty Operations CloudTM is the best way for teams to manage mission-critical work—and keep digital services always on with PagerDuty’s powerful automations. PagerDuty handles the low-level, repetitive tasks for you while organizing and directing the most urgent, important work to the right people for the job.

You can avoid downtime. PagerDuty streamlines the entire incident response lifecycle. We organize and direct mission-critical work to the right people for the job and provide both event-driven and human-triggered automated remediation.

You get immediate value. Unlike legacy software stacks, PagerDuty can be configured and implemented in days, not months. Analyst firm IDC reported that PagerDuty customers see an average annual benefit of $3.48M per organization, with a three-year ROI of 795%.
* According to IDC’s PagerDuty Business Value Snapshot

It works with your tool set. With over 600 integrations, PagerDuty can easily fit into and augment any team’s ecosystem—no matter what environment or cloud.

It makes room for innovation. PagerDuty uses unique machine learning capabilities to automate repetitive, menial work and reduce toil. Now your team can go from alert to action, fast—and focus more time on creating new and better digital experiences.

What you'll get with PagerDuty

On-Call Management

World-class organizations use PagerDuty as a DevOps best practice to enforce accountability and service quality at scale. With intuitive, flexible scheduling and escalations, PagerDuty On-Call Management makes it simple to distribute on-call responsibilities across teams, so you can ensure the exact right people are notified when time is on the line.

Incident Response

Protect revenue and improve customer experiences by resolving critical incidents faster and preventing future occurrences. Bring major incident best practices to your organization with end-to-end response automation and friction-free postmortems.

Runbook Automation

Reduce toil and focus on the work that matters. Accelerate cloud operations by safely delegating automated IT workflows. Resolve requests and incidents in real-time. Reduce escalations and interruptions to your developers and subject matter experts.

Event Intelligence

Get powerful context and noise reduction at scale. By compressing noise, providing situational awareness, and offering flexible ways to harness automation, Event Intelligence augments the PagerDuty digital operations platform and provides teams with the signals and context they need to take action, resolve faster, and reduce downtime.

Customer Service Operations

Empower your customer service teams to proactively solve customer issues, faster. Break down the walls between customer service and development, protect SLAs, and accelerate customer response.

Stakeholder Communication

When customer impact is involved, incident response becomes business response. PagerDuty for Stakeholders provides executives and key internal business partners with proactive information about an incident’s scope of impact and progress towards resolution.

Process Automation

Automate business and IT processes across systems and infrastructure and delegate as APIs and self-service requests. Self-managed for maximum flexibility.

Automation Action

Quickly diagnose and remediate incidents by connecting responders to corrective automation within PagerDuty.

See PagerDuty in action 👀

Webiscope is now part of Aman Group

We are happy to announce that Webiscope is now part of Aman Group. We look forward giving our customers and partners greater value with more complete solutions and outstanding service.